Canopy developed a paper-based filter that helps to make it the cleanest and safest Humidifier out there. The filter catches and traps minerals, bacteria, and other irritants from the water before it is evaporated into your environment.
How often you need to change your Humidifier's filter depends on a few factors, such as the frequency of use and hardness of the water used in your tank. The harder your water the more often you'll need to change your filter.
The light labeled "Filter" on the top of your Humidifier will illuminate when it's time to buy a new Replacement FIlter, but the best way to tell if your filter should be replaced is by looking and feeling. If your filter has turned crusty, hardened, and discolored throughout, then it's time to replace your filter. Generally, we recommend replacing your filter every 5-7 weeks to ensure Canopy is performing optimally.
Every time you insert a new Replacement Filter hold down the "On/Off" button down for 30 seconds to reset this indicator light.
We recommend letting your filter dry out completely at least once a week.
In order to make the process of obtaining Replacement Filters as easy as possible Canopy offers subscription services. When you enroll in a subscription you'll automatically receive a filter every 45 days for only $10! You can also sign up to automatically receive our Aroma Kits with your Replacement Filters, for just $25 every 6 weeks! If you'd like to sign up for a subscription service you can do so by contacting our Customer Experience team at email@example.com.