Alex Green

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Activity overview

Latest activity by Alex Green
  • Alex Green created an article,

    Who should I reach out to for partnership opportunities?

    Send us a note at hello@getcanopy.co and we will direct you to the right person!

  • Alex Green created an article,

    How can I reach out?

    Have questions? Reach out to us at hello@getcanopy.co.

  • Alex Green created an article,

    Do you offer discounts?

    We offer a discount on the initial purchase of a Canopy and the filters if you sign up for a subscription!

  • Alex Green created an article,

    Do you ship internationally?

    Unfortunately, we do not ship internationally at this time. Please send us a note and tell us where you are so we can bring Canopy to your country next!

  • Alex Green created an article,

    How do I track my shipment?

    When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information ...

  • Alex Green created an article,

    How long will my product take to ship after I order it?

    All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. During peak times, it may take longer for your order to ship. T...

  • Alex Green created an article,

    Can I purchase a gift card?

    If you are interested in purchasing a gift card for Canopy, please reach out to hello@getcanopy.co and let us know!

  • Alex Green created an article,

    What is the status of my refund?

    We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. ...

  • Alex Green created an article,

    What is the best way to exchange my product?

    The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

  • Alex Green created an article,

    My Canopy arrived damaged. What should I do?

    Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.